Branch Support Manager

Make thoughtful decisions for your business, bring out the best in your team, and turn effort into lasting success.

Do you recognize opportunity in the challenges that hold others back?

Do you take pride in helping teams succeed, building a culture of accountability, refining operations, and providing excellent customer service?

This role gives you the opportunity to guide a business, empower your team, strengthen results, and contribute to the communities you serve.

What's In It For You?

• Competitive salary + performance bonus
• Company vehicle, gas card, laptop, and cell phone
• 100% paid Medical and Vision coverage for you and your family
• Dental, 401(k), Profit Sharing, PTO, and Paid Holidays
• Career growth opportunities and leadership development programs
• The opportunity to lead your own business with the support of an industry leader

What You'll Do

• Build, coach, and develop a high-performing sales, installation, and administrative team
• Drive branch growth, profitability, and operational performance
• Create accountability through clear goals, expectations, and follow-through
• Deliver an exceptional customer experience from first contact through installation
• Lead change, solve problems, and continuously improve processes
• Collaborate with regional leadership to execute business strategies and growth initiatives
• Monitor key business metrics and implement action plans to achieve results
• Ensure operational excellence, safety compliance, and inventory controls
• Foster a culture of teamwork, innovation, and continuous improvement

We're Looking For Someone Who...

• Builds and develops high-performing teams
• Leads with accountability and integrity
• Thrives in a fast-paced, results-driven environment
• Balances customer experience with business performance
• Uses data and business insights to make decisions
• Communicates effectively and builds strong relationships
• Embraces change and drives continuous improvement
• Demonstrates self-awareness and a commitment to personal growth
• Thinks like an owner and leads with a long-term mindset

Qualifications

• Experience leading a branch, business unit, or multi-functional team
• Strong business, operational, and people leadership experience
• Valid driver's license and ability to meet company driving requirements
• International travel is required. Employees must maintain valid government-issued identification for travel purposes (e.g., Real ID or passport).

About Bath Fitter

Bath Fitter has spent more than four decades transforming millions of bathrooms across the U.S., Canada, and Europe through our premium one-day installations. Since 1984, craftsmanship and innovation have shaped our work, while our Great Place to Work certification reflects the pride of our employees.

Put your leadership skills to work by growing a business, supporting a team, and creating positive outcomes

Make your next career move with Bath Fitter. Apply today and bring your leadership to the team.

We are hiring for this active role now. AI tools support parts of the interview process, such as recording and summarizing, but do not decide hiring outcomes.

We are committed to creating an inclusive atmosphere at Bath Fitter corporate locations. All current and prospective employees deserve fair and accessible opportunities. If you require assistance or an accommodation when applying, you may request one.

Bath Fitter acknowledges and appreciates every candidate’s interest, though only those selected to advance will be contacted personally.