Branch Operations Manager

Professional growth starts with a willingness to learn. Build on what you know, explore what’s possible, and create a path that reflects your aspirations

At Bath Fitter, you can develop your professional skills while supporting the everyday work of a branch. Administrative Assistants gain experience in office administration, customer service, and business operations. If you’re organized, attentive to customers, and eager to learn, you’ll find room to grow with a company that supports internal advancement.

What's In It For You?

• Competitive salary + performance bonus
• Company vehicle, gas card, laptop, and cell phone
• 100% paid Medical and Vision coverage for you and your family
• Dental, 401(k), Profit Sharing, PTO, and Paid Holidays
• Career growth opportunities and leadership development programs
• The opportunity to lead your own business with the support of an industry leader

What You'll Do

• Build, coach, and develop a high-performing sales, installation, and administrative team
• Drive branch growth, profitability, and operational performance
• Create accountability through clear goals, expectations, and follow-through
• Deliver an exceptional customer experience from first contact through installation
• Lead change, solve problems, and continuously improve processes
• Collaborate with regional leadership to execute business strategies and growth initiatives
• Monitor key business metrics and implement action plans to achieve results
• Ensure operational excellence, safety compliance, and inventory controls
• Foster a culture of teamwork, innovation, and continuous improvement

We're Looking For Someone Who...

• Builds and develops high-performing teams
• Leads with accountability and integrity
• Thrives in a fast-paced, results-driven environment
• Balances customer experience with business performance
• Uses data and business insights to make decisions
• Communicates effectively and builds strong relationships
• Embraces change and drives continuous improvement
• Demonstrates self-awareness and a commitment to personal growth
• Thinks like an owner and leads with a long-term mindset

Qualifications

• Experience leading a branch, business unit, or multi-functional team
• Strong business, operational, and people leadership experience
• Valid driver's license and ability to meet company driving requirements
• International travel is required. Employees must maintain valid government-issued identification for travel purposes (e.g., Real ID or passport).

With over 40 years in the industry, Bath Fitter is a trusted leader in premium acrylic bathtub and shower transformations across the U.S., Canada, and Europe. We’re proud of our Great Place to Work Certification and our continued growth.

Join Bath Fitter and find a place where your hard work is appreciated, your goals are supported, and your potential can flourish.

We are currently recruiting candidates for this open position. As part of the interview process, AI-enabled tools may record and summarize interviews, but they are not used to decide whom to hire or select.

We are committed to creating an inclusive atmosphere at Bath Fitter’s corporate sites. All current and prospective employees should have access to fair and equitable opportunities. If an accommodation would help you during the application process, you can request one.

We’re grateful to all candidates interested in joining Bath Fitter. Only those moving forward in the selection process will be contacted in person.